Effective Decision Making 1
Effective Decision Making
Dexter Anderson
Rational: The reason for this report is to allow employee the opportunity to make effective decision in an organizational business that would help the productivity of the job. The reason for management doing this is to give the employees a feel of belonging to a group that is responsible in their decision making. People who make decision are ones that are held accountable for their decision.
Objectives: On a daily basis 95% of the employees that have been on the job for at least five years or more hate making decision that they will be held accountable for. In my finding people complain about making decision in their work places. I feel that no one wants to make decision and I understand their reason, because once you make a decision you are held responsible for whatever comes out of your decision. Some decisions that are made are not good for your career as a company wallow in the muck of indecision.
Tom Peters (author of the book In Search of Excellence) states “the worst decision is the decision to not make a decision. The point here is that the decision to not make a decision is actually a decision in and of itself. This decision is to allow the organization to flounder without direction. This then is the worst decision a person can make. On the contrary should a person decide to make a decision, and it is the wrong decision, this will become obvious and a correction can be made. The result is that a poor decision will actually get you further ahead than making no decision at all.”
As being operation manager I make many decisions in the run of the day, some direction and decision good and bad, but I make them anyway. The largest decision I made 33 years age was to take on this job of getting up at 2am every morning to go to work. Once I made that decision it started my
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decision making days. Every decision I have made had to define the way the company planed. There are different ways to communicate a decision and that is to use a declaration. In operation the direction and decision are made by a clear documented declaration.
There are many facet decisions making and organizing is one of the main ones. Shockley- Zalabak described organizing “as bringing order out of chaos and organizations as the products of the organizing process.” It is also stated that decision making, or the process of choice from among uncertain alternatives, also is viewed as essentially a communication phenomenon and part of the organizing process” Karl Weick states in the book, The Social Psychology of Organizing (1979), “Weick proposes that organization as such do not exist, but rather are in the process of existing through ongoing human interaction”. He feels that there are no types of organization it is just the ongoing action interaction of human activities, these interaction shapes, and generate events. As we stated earlier all interaction of humans are consider communication of one form or another.
Decision making is the organizing process of directing behaviors and resources toward organizational goals. When making decision in business the goal is to make a profit or to better the company business. There are many of ways to go about making sure that all of the employees get the training need in how to make effective decision and feeling comfortable about the decision. Responsibilities come with any job how you deal with them makes the difference.
Choosing or making decision come from communication interaction with employees. The quality of the employee decision in the company will influence the quality of work produced. I understand that each employee brings in different abilities, experience, and expectations to the company. Most of the employees operate on the values and the things that they believe is true. The goals of the company are get everyone thinking the same way and on the same page. They want all employees to be able to make
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effective decision on most of the field calls. This way productivity is meat on the operation side of business. If you look at this as if you were in a group of decision makers any and everyone is capable of making decision. The people who are on the same page or likely to attempt a decision than those who have some fear of failing. People who make decision are the ones that put business in motion one way or the other. Good decision makers or people who set the tone for most company and organizations. They also have the most influence on others that are around.
Some decision making steps on how to make good decision, and they are effective:
1. Problem statement
2. Specify your Goals and Objectives
3. Develop Solutions or Evaluate Alternatives
4. Make Decision
5. Implement Your Decision
These steps are from Jim Vaughan on the topic It Organization Management.
One of the largest problems I see is that people want to wait in making a decision and then it is too late to do anything about it.
I feel that education is educating those who are in these positions of what to do in situation when they occur in the work place. Large companies have seminars to train employee on such. We need people who can make a strong decision. At Waste Management we have different seminars that brought in to help those who are seeking for a higher position in the company.
I believe those that make decision become good leader, manager, and organizers. When this happen company, move people around from the inside of the business.
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Reference Page
Vaughan, J. (2009). Decision Making is Essential to Good Project Management. Retrieved September 13, 2010 from http;//advice.cio.com/jim
Weick, K. 1979. The social psychology of organizing.2nd ed. Reading, MA: Addison- Wesley.
Shockley-Zalabak, P., and D.D. Morley. 1989. Adhering to organizational culture: What does it mean, why does it matter?
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